Privacy Policy

DigiDala is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy outlines how DigiDala collects, uses, stores and protects your information in accordance with the New Zealand Privacy Act 2020.

By using this website, you acknowledge this Privacy Policy.

Who We Are

DigiDala is a New Zealand-based boutique creative studio providing services including graphic design, branding, websites, animation and marketing support.

Website: https://www.digidala.co.nz

Information We Collect

We may collect personal information including:

• Your name

• Email address

• Phone number

• Business name

• Project or enquiry details

• Billing or invoicing information

• Website usage data and analytics information

This information may be collected when you:

• Submit a contact form

• Contact us via email or phone

• Request a quote or proposal

• Download resources

• Subscribe to marketing communications

• Engage with our website or social media channels

• Work with DigiDala as a client, supplier or contractor

Providing some information is optional. However, if certain information is not provided, we may be unable to provide some services or respond fully to your enquiry.

How We Use Your Information

We collect and use your information for purposes including:

• Responding to enquiries

• Providing creative and marketing services

• Managing projects and client relationships

• Sending quotes, invoices or project information

• Improving our website and services

• Website analytics and performance monitoring

• Marketing communications (where consent has been given)

• Internal administration and record keeping

We will only use your personal information for purposes related to our business activities and services.

Cookies, Analytics & Tracking Technologies

DigiDala may use cookies, pixels and analytics tools to improve website functionality, monitor website performance and better understand visitor behaviour.

These technologies may collect information such as:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral sources

• Approximate geographic location

We may use third-party services including:

• Google Analytics

• Google Ads

• Meta (Facebook and Instagram)

• LinkedIn

• Email marketing platforms

Cookies are small files stored on your device that help websites function effectively and improve user experience. You can choose to disable cookies through your web browser settings. Please note that disabling cookies may affect some website functionality.

Analytics information is generally aggregated and does not personally identify individual users.

Marketing Communications

If you choose to subscribe to marketing updates or contact DigiDala through our website, we may occasionally send relevant marketing or business-related communications.

You may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

Disclosure of Information

DigiDala does not sell or rent your personal information to third parties.

We may disclose information where necessary to:

• Trusted service providers or contractors who assist in operating our business

• Website hosting or IT providers

• Accounting, invoicing or business management platforms

• Marketing or analytics providers

• Legal or regulatory authorities where required by law

Any third-party providers we work with are expected to manage your information securely and in accordance with applicable privacy laws.

Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure or alteration. Information may be stored securely using third-party cloud-based systems, website hosting providers, email platforms or business software.

While we take security seriously, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

Accessing or Correcting Your Information

You have the right to request access to the personal information we hold about you and request corrections if you believe the information is inaccurate. To request access or correction, please contact us using the details below.

Third-Party Websites

This website may contain links to external websites or embedded third-party content. DigiDala is not responsible for the privacy practices or content of external websites.

Changes to This Policy

DigiDala may update this Privacy Policy from time to time. Any updates will be published on this page and will take effect immediately upon publication.

Contact

If you have any questions about this Privacy Policy or your personal information, please contact:

DigiDala
Hamilton, New Zealand
lauren@digidala.co.nz
www.digidala.co.nz